Perceived Organizational Support as a Driver of Work Engagement: Correlation Analysis in Staff Employees

Sabilla Rahmawati, Maharani Tyas Budi Hapsari

Abstract


Work engagement in employees can be characterized by an attitude that tends to be enthusiastic and enthusiastic in working, finishing well and cross-checking, being immersed in work, considering difficult work as a challenge that must be completed, striving for the best final results. Perceived organizational support is one of the factors that plays a role in work engagement. This research aims to examine the relationship between perceived organizational support and work engagement of company staff level employees in Solo. The novelty of this research lies in the sampling technique and research location which is different from previous researchers. The method in this research uses quantitative correlation with a sampling technique in the form of cluster random sampling, totaling 110 employees. The scale used is in the form of a Likert, namely perceived organizational support 19 items with a reliability value (α = 0.924) and work engagement 26 items with a reliability value (α = 0.881). Data analysis in this study used Pearson Product Moment with a correlation coefficient of 0.621 and sig 0.000, so the hypothesis was accepted. This means that perceived organizational support and work engagement have a positive relationship with staff level employees. The implications of this research require increasing work engagement by means of companies that need to pay attention to and develop perceived organizational support, especially for employees who have low perceived organizational support. Providing this support will create a good perception so that employee performance will be better and can achieve company goals.

Work engagement pada karyawan dapat dicirikan sikap cenderung semangat dan antusias dalam bekerja, menyelesaikan dengan baik dan kroscek ulang, larut dalam pekerjaan, menganggap pekerjaan sulit sebagai tantangan yang harus diselesaikan, mengupayakan hasil akhir yang terbaik. Perceived organizational support merupakan salah satu faktor yang berperan dalam work engagement. Penelitian ini memiliki tujuan untuk meneliti hubungan perceived organizational support dengan work engagement karyawan level staff perusahaan di Solo. Kebaruan pada penelitian ini terletak pada teknik pengambilan sampel dan tempat penelitian yang berbeda dengan peneliti sebelumnya. Metode pada penelitian ini menggunakan kuantitatif korelasional dengan teknik sampling berupa cluster random sampling yang berjumlah 110 karyawan. Skala yang digunakan berbentuk Likert yaitu perceived organizational support 19 item dengan nilai reliabilitas (α = 0.924) dan work engagement 26 item dengan nilai reliabilitas (α = 0.881). Analisis data dalam penelitian ini menggunakan Pearson Product Moment dengan koefisien korelasi 0.621 dan sig 0.000 maka hipotesis diterima. Artinya perceived organizational support dan work engagement memiliki hubungan positif pada karyawan level staff. Implikasi penelitian ini perlu meningkatkan work engagement dengan cara perusahaan perlu untuk memperhatikan dan mengembangkan perceived organizational support terutama kepada karyawan yang memiliki perceived organizational yang rendah. Pemberian dukungan ini akan memunculkan persepsi yang baik sehingga kinerja karyawan akan menjadi lebih baik dan dapat mencapai tujuan perusahaan.

Keywords


Karyawan, Dukungan Organisasi, Keterikatan Kerja

Full Text:

FULL TEXT

References


Alkasim, M. A., & Prahara, S. A. (2019). Perceived Organizational Support Dengan Employee Engagement Pada Karyawan. Psikoislamedia Jurnal Psikologi, 4(2), 185–195.

Amabel, B. A. F., & Paryontri, R. A. (2023). Perceived Organizational Support (POS) With Home Industry Employee Organizational Commitment. Psikoborneo: Jurnal Ilmiah Psikologi, 11(2), 232. https://doi.org/10.30872/psikoborneo.v11i2.10774

Bakker, A. B. (2011). An Evidence-Based Model of Work Engagement. Current Directions in Psychological Science, 20(4), 265–269. https://doi.org/10.1177/0963721411414534

Chrisnatalia, M., & Farren, C. (2020). Work Engagement Pada Wanita Karir (Studi Deskriptif). UG Jurnal, 14(4), 21–28. https://ejournal.gunadarma.ac.id/index.php/ugjournal/article/view/4931/2280

Dewi, N. P. A., & Wibawa, I. M. A. (2023). Pengaruh Perceived Organizational Support Terhadap Kinerja Karyawan Dengan Employee Engagement Sebagai Variabel Mediasi. E-Jurnal Ekonomi dan Bisnis Universitas Udayana, 12(3), 450. https://doi.org/10.24843/EEB.2023.v12.i03.p09

Diana, S., & Frianto, A. (2021). Pengaruh Perceived Organizational Support dan Employee Engagement terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen, 9(3), 1205–1213. https://doi.org/10.26740/jim.v9n3.p1205-1213

Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565–573. https://doi.org/10.1037/0021-9010.87.3.565

Elgeka, H. W. S., Yolanda, M., & Hariyanto, V. H. (2022). Peran Perceived Organizational Support Dengan Organizational Commitment Pada Karyawan CV. X Surabaya. Jurnal Psibernetika, 15(1), 21–26. https://doi.org/10.30813/psibernetika. v1i15.3084

Fachrian, A. (2020). Gambaran Psychological Capital dan Work Engagement Description of Psychological Capital and Work Engagement. Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K), 1(1), 8–14. www.jurnalp3k.com/index.php/J-P3K/index

Handayani, S., Mirza, Rachmatan, R., & Riamanda, I. (2022). Hubungan Antara Keadilan Organisasi Dengan Keterikatan Karyawan Pada Karyawan Tetap PT. X. Seurune : Jurnal Psikologi Unsyiah, 5(2), 158–176. https://doi.org/10.24815/s-jpu.v5i2.26019

Hardianto, Y., & Ratna, D. (2022). Pengaruh Perceived Organizational Support Terhadap Work Engagement Pada Karyawan Panghegar Stone Quary. Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K), 3(1), 1–6. https://doi.org/10.51849/j-p3k.v3i1.130

Hasanah, D. B., & Budiani, M. S. (2019). Hubungan Antara Persepsi Dukungan Organisasi Dengan Keterikatan Karyawan Pada Karyawan Produksi PT X. Character : Jurnal Penelitian Psikologi, 06(04), 1–7.

Hasbi, A. Z. El, Damayanti, R., Hermina, D., & Mizani, H. (2023). Penelitian Korelasional (Metodologi Penelitian Pendidikan). Al-Furqan : Jurnal Agama, Sosial, dan Budaya, 2(6), 784–839. https://publisherqu.com/index.php/Al-Furqan

Herlina, D. A., & Izzati, U. A. (2021). Hubungan Antara Self- Esteem Dengan Work Engagement Pada Pegawai Dinas “X.” Character: Jurnal Penelitian Psikologi, 8(5), 1–15.

Imran, M. Y., Elahi, N. S., Abid, G., Ashfaq, F., & Ilyas, S. (2020). Impact of perceived organizational support on work engagement: Mediating mechanism of thriving and flourishing. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 82. https://doi.org/10.3390/JOITMC6030082

Khajuria, G., & Khan, D. N. (2022). Perceived Organisational Support and Employee Engagement: A Literature Review (en, Trans.). Journal of Positive School Psychology, 6(3), 1366–1384. http://journalppw.com

Maulana, M. S., Sofiah, D., & Prasetyo, Y. (2023). Work engagement pada karyawan: Bagaimana peranan perceived organizational support? INNER: Journal of Psychological Research, 3(1), 20–27. https://aksiologi.org/index.php/inner

Mufarrikhah, J. L., Yuniardi, M. S., & Syakarofath, N. A. (2020). Peran Perceived Organizational Support terhadap Work Engagement Karyawan. Gadjah Mada Journal of Psychology (GamaJoP), 6(2), 151–164. https://doi.org/10.22146/gamajop.56396

Ortiz-Isabeles, C. J., & García-Avitia, C. A. (2021). Relationship between perceived organizational support and work engagement in Mexican workers. Psicogente, 24(45), 1–18. https://doi.org/10.17081/psico.24.45.4084

Park, J., & Kim, J. (2024). The Relationship between Perceived Organizational Support, Work Engagement, Organizational Citizenship Behavior, and Customer Orientation in the Public Sports Organizations Context. Behavioral Sciences, 14(3), 1–8. https://doi.org/10.3390/bs14030153

Pertiwi, L. D., Istiqomah, E., & Zwagery, R. V. (2019). Hubungan Antara Persepsi Dukungan Organisasi Dengan Keterikatan Kerja Pada Karyawan PT PELINDO III (PERSERO) Cabang Banjarmasin. Jurnal Kognisia, 2(1), 94–99.

Prahara, S. A., & Hidayat, S. (2020). Budaya Organisasi dengan Work Engagement pada Karyawan. Jurnal RAP (Riset Aktual Psikologi Universitas Negeri Padang), 10(2), 232. https://doi.org/10.24036/rapun.v10i2.106977

Putri, F. R., & Anggraini, D. (2020). Perceived Organizational Support dan Keterlibatan Kerja Pada Perawat Kontrak. Psychology Journal of Mental Health, 2(2), 13–23. https://doi.org/10.32539/pjmh.v2i2.38

Rahmalisa, D. L., Haryanti, K., Purwoko, D., Susetyo, B., Profesi, M., Universitas, P., & Soegijapranata, K. (2023). Work Engagement and Leader Member Exchange with Readiness for Change: Correlational Study in Civil Servant Keterikatan Kerja dan Kualitas Relasi Atasan-Bawahan dengan Kesiapan untuk Berubah: Studi Korelasi pada Aparatur Sipil Negara. Jurnal Imiah Psikologi, 11(3), 386–392. https://doi.org/10.30872/psikoborneo.v11i3

Rahmayani, W. E., & Wikaningrum, T. (2022). Analisis Perceived Organizational Suppoty, Dukungan Atasan dan Work Engagement terhadap Kinerja Karyawa selama Masa Pandemi COVID-19. Jurnal Ekonomi dan Bisnis, 23(2), 1–15. https://doi.org/https://doi.org/10.30659/ekobis.23.2.71-85

Rakhim, A. F. (2020). Faktor-Faktor Penyebab Work Engagement pada Angkatan Kerja Millennial di BUMN. Proceedings of The ICECRS, 8, 1–8. files/14/Rakhim - 2020 - Faktor-Faktor Penyebab Work Engagement pada Angkatan Kerja Millennial di BUMN.pdf

Ratu, C. N. (2020). Pengaruh Pelatihan “Become A Great Employee With Meaningfulness” Terhadap Keterikatan Kerja Karyawan. Syntax Idea, 2(8), 363–381.

Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support: A Review of the Literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037//0021-9010.87.4.698

Saifuddin, A. (2020). Penyusunan Skala Psikologi (1st ed.). Prenadamedia Group.

Saing, E., & Arisandy, D. (2023). Job Satisfaction with Work Involvement in Courier Employees. Psikoborneo: Jurnal Ilmiah Psikologi, 11(2), 154. https://doi.org/10.30872/psikoborneo.v11i2.10378

Savitri, R., Nadia, F. N. D., & Yogatama, G. A. (2023). Pengaruh Persepsi Dukungan Organisasi untuk Mencapai Komitmen Profesional dengan Keterlibatan Karyawan Sebagai Mediator. Jurnal Diversita, 9(1), 140–151. https://doi.org/10.31289/diversita.v9i1.9131

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248

Septiani, M., & Wijono, S. (2022). Perceived Organizational Support (Pos) Dengan Kepuasan Kerja Selama Masa Pandemi Covid-19. Psikoborneo: Jurnal Ilmiah Psikologi, 10(3), 538. https://doi.org/10.30872/psikoborneo.v10i3.8484

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D . Alfabeta Djaali.

Utami, P., & Mardiawan, O. (2022). Pengaruh Mindfulness terhadap Work Engagement pada Pekerja Startup Digital di Indonesia. Jurnal Riset Psikologi, 2(1), 61–66. https://doi.org/10.29313/jrp.v2i1.834

Wahyuni, R. A. (2019). Perceived Organizational Support Dan Talent Management Terhadap Kinerja Karyawan Melalui Employee Engagement. Jurnal Ilmu Manajemen, 7(4), 905–914. files/1/adminjim,+Ria+Ayu+Wahyuni_15080574208 (1).pdf

Wardani, L. M. I., & Anwar, M. S. (2019). The Role Of Quality Of Work Life As Mediator: Psychological Capital And Work Engagement. Humanities & Social Sciences Reviews, 7(6), 447–463. https://doi.org/10.18510/hssr.2019.7670

Wardani, L. M. I., & Fatimah, S. (2020). Kompetensi Pekerja dan Efeknya Terhadap Work Engagement: Riset pada Pekerja dengan Horizontal Education Mismatch. Jurnal Psikologi Sosial, 18(1), 73–85. https://doi.org/10.7454/jps.2020.09

Wicaksono, R. S. (2020). Work Engagement sebagai Prediktor Turnover Intention pada Karyawan Generasi Millennial di PT Tri-Wall Indonesia. Acta Psychologia, 2(1), 55–62. http://journal.uny.ac.id/index.php/acta-psychologia

Yunara, A. A., Widawati, L., & Dwarawati, D. (2019). Hubungan Perceived Organizational Support dengan Work Engagement pada Mandor di Perusahaan “X” BKPH “Y” KPH Bogor. Prosiding Psikologi,5. https://karyailmiah.unisba.ac.id




DOI: http://dx.doi.org/10.30872/psikoborneo.v13i1.17856

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Sabilla Rahmawati, Maharani Tyas Budi Hapsari

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Indexing by :

         

 

________________________________________

PSIKOBORNEO: Jurnal Ilmiah Psikologi Published by Faculty of Social and Political Siences, University of Mulawarman, Samarinda, East Kalimantan and This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 ________________________________________

PSIKOBORNEO: Jurnal Ilmiah Psikologi

Department of Psychology
Faculty of Social and Political Siences, University of Mulawarman
Jl. Muara Muntai Kampus Gn. Kelua Samarinda 75411
Phone: +62 813 35350368
E-Mail: psikoborneo@gmail.com / psikoborneo@fisip.unmul.ac.id